Question: Do products from Krill Design degrade after purchase?
Answer: Absolutely not. Products from Krill Design are designed to last in indoor environments. We use a biomaterial called Rekrill, made through the recovery of food industry waste. This material is extremely strong and durable, ensuring that our products maintain their beauty and functionality over time.
Question: What materials are used for the products of Krill Design?
Answer: The products of Krill Design are mainly made from a biomaterial called Rekrill. This biomaterial is obtained through the recovery of waste from the agribusiness industry. Choosing to use Rekrill allows us to reduce waste and give new life to materials. In addition to being environmentally sustainable, Rekrill offers excellent strength and durability properties, ensuring the quality of our products.
Question: How can I clean products from Krill Design?
Answer: Cleaning products from Krill Design is simple. For furniture and objects made of Rekrill, you should use a soft cloth slightly dampened with water and a mild detergent, avoiding the use of harsh or abrasive solvents. Rekrill is a durable material that can be easily cleaned without compromising its quality.
Question: does Krill Design offer a warranty on its products?
Answer: Yes, Krill Design offers a warranty on its products. The length of the warranty may vary depending on the type of product, so we recommend that you consult the specific warranty information provided with your purchase. If there are any manufacturing defects or problems with the product, please contact us and we will be happy to assist you in the service and repair process.
Question: Can I return or exchange a product from Krill Design?
Answer: Yes, Krill Design accepts returns and exchanges within 14 days of purchase as long as certain conditions are met. The product must be returned in its original packaging and in the same condition in which it was received. Some restrictions apply, so please see our return and exchange policy for more details.
Question: Can I customize a product from Krill Design?
Answer: Currently, product customizations from Krill Design are only available to businesses. If you are a business interested in customizing our products, please contact us directly to discuss your options. However, we remain committed to offering a diverse selection of products to meet the tastes and needs of our customers
